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Orientation Training

What does IT Orientation Training Involve?

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This training is provided to employees by theIT departments of their companies. INFOMEDIA offers organizations custom made courses through which practically essential topics are covered during the IT orientation training:

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  • Introduction to Company Policies and Culture

    • New hires learn about the organization’s mission, values, and workplace culture.

    • They understand policies related to attendance, dress code, and professional behavior.

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  • Security and Compliance

    • Employees receive training on data security, privacy, and compliance with industry regulations.

    • They learn about password management, secure file handling, and best practices for protecting sensitive information.

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  • Technology and Tools

    • Familiarization with company-specific software, hardware, and tools.

    • Training on using email, collaboration platforms, project management tools, and other IT resources.

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  • Cybersecurity Awareness

    • Employees understand common threats (phishing, malware, etc.) and how to prevent them.

    • They learn about safe browsing habits and recognize potential risks.

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  • Help Desk and Support

    • Introduction to the IT help desk and how to request technical assistance.

    • Understanding the ticketing system and escalation procedures.

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  • Network and Connectivity

    • Basics of network connectivity, Wi-Fi access, and VPN usage.

    • Troubleshooting common network issues.

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  • Hardware Setup and Maintenance

    • Setting up workstations, printers, and peripherals.

    • Proper care and maintenance of equipment.

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  • Software Training

    • Training sessions on specific software applications used within the organization.

    • Learning shortcuts, features, and best practices.

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  • Communication Tools

    • Training on using communication tools like instant messaging, video conferencing, and collaboration platforms.

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  • IT Policies and Procedures

    • Understanding IT-related policies, such as acceptable use, software licensing, and data backup.

 

It should be noted that the specific content may vary based on the organization’s needs and the role of the new employee. If you have any further questions or need additional details, feel free to ask us!

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