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Cloud Desktop

What is Cloud Desktop, and how can our Consultancy Services provide a cloud Desktop support to your organization?

A Cloud Desktop, also known as a Virtual Desktop, is a user interface that connects to applications and data that are stored on a cloud provider’s servers rather than on the user’s personal computer or the corporate network1. Here are some key features:

  1. Accessibility: Cloud Desktops can be accessed from anywhere, on any device, making them highly flexible and convenient.

  2. Security: User authentication and authorization with Google Workspace, IAP, or Active Directory. Encrypted desktop streaming delivers wherever your employees may be.

  3. Cost-Efficiency: With Cloud Desktops, you only pay for what you use, which can lead to significant cost savings.

  4. Scalability: Cloud Desktops can easily scale up or down quickly and cost-effectively.

Major providers of Cloud Desktop services include Google Cloud, Microsoft Azure, and others. Each provider offers different features and benefits, so it’s important to choose the one that best fits your specific needs.

We, at INFOMEDIA, realize that the key to successful Cloud Desktop support is understanding the client’s needs and providing a tailored solution that fits those needs. It’s also important to provide ongoing support and maintenance to ensure the smooth operation of the Cloud Desktop services.


Therefore, INFOMEDIA - An Information and Communication Technology (ICT) company, can provide Cloud Desktop support to your organization in several ways:


  • Managed Cloud Computing Services: The ICT company can offer a range of cloud computing services such as Hosted Desktop, Cloud Servers, Microsoft Azure, Antivirus & Anti-malware, Cloud Backup, IT Disaster Recovery, Endpoint Protection, Microsoft Enterprise Mobility & Security, Server Backup, Cloud Storage & File Sharing, Hosted VoIP, Microsoft Dynamics 365, Microsoft Exchange.


  • Support Levels: The ICT company can structure its support around different levels or tiers to strategically address customer needs, create a positive customer experience, quickly resolve small or easy-to-manage issues, establish a timeline and protocol for harder-to-solve problems.


  • Customization: As every organization is different, the ICT company can provide various solutions based on the specific requirements of the client.


  • Migration Services: The ICT company can assist with the migration of services to the cloud, such as Microsoft Exchange to Office 365 Migration, Microsoft Small Business Server to Hosted Desktop Migration, On-premises PBX to Hosted VoIP Telephony Migration.


  • 24/7 Support: The ICT company can provide round-the-clock support to ensure that any issues are promptly addressed.


  • Consultation and Advice: The ICT company can offer free consultations and advice on which cloud applications would be best for the organization.


Building a Cloud Desktop or Virtual Desktop Infrastructure (VDI) involves several steps and can vary based on the cloud platform being used. Here’s a general process:


  • Create a Virtual Machine (VM) Instance: This is the first step where you create a VM instance on your chosen cloud platform.

  • Install and Configure the Remote Desktop Service: After creating the VM, you install and configure the remote desktop service on the VM instance.

  • Set Up a Desktop Environment: Once the remote desktop service is configured, you set up a desktop environment in the VM instance.

  • Connect to the Desktop Environment: Finally, you connect to the desktop environment on the VM instance from your device.

This process can be different based on the cloud platform and the specific needs of the organization. 

It is worth mentioning that building a VDI for the cloud starts with a solid foundation that improves the entire process and mitigates operational complexity. The cloud platform itself is another key consideration when launching virtual desktops beyond the physical datacenter, as not every platform is fully equipped to handle a multicloud setup.

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